Improvado is an AI-powered, unified platform designed for marketing teams in medium to large-scale enterprises and agencies, who are looking to automate complex marketing intelligence and reporting to make decisions with ease. Improvado gathers, organizes, and untangles marketing data to deliver instant insights through BI and AI, helping to eliminate complexity, delivering laser-focused insights to optimize budgets, enhance campaign efficiency and marketing ROI.

As a rapidly scaling Series A startup that raised $34 million in funding, we're proud to partner with globally recognized brands such as ASUS, Docker, Activision, H&R Block, and many others. Our diverse team of curious, open, and hard-working individuals is committed to cultivating a fast-paced, agile culture that values personal and professional growth.

About the Role

We're looking for a hands-on AI Principal Engineer to join Improvado and help shape the future of AI-powered marketing intelligence. This is a unique opportunity for someone who thrives at the intersection of deep technical work and real business impact — someone who can move from architecture decisions to production code to client conversations without missing a beat.

You'll work directly with our CEO and VP of Product on our most critical AI initiatives. Depending on your background and strengths, your focus will be either Product Architecture — owning the core AI Agent and data intelligence systems — or InfoSec Architecture — ensuring our AI infrastructure is secure, compliant, and enterprise-grade. Both tracks require the same core profile: a fast-moving, ownership-driven engineer who builds with urgency and thinks at a systems level.

Note: This is a high-ownership, high-impact role with a 6-day workweek. We're building fast and need someone ready to move with urgency and focus.

What You'll Do

• Design and implement key AI-powered features from the ground up — from architecture to production
• Build and evolve intelligent agents using modern LLM frameworks, including memory systems, Knowledge Graph design, multi-agent orchestration, and retrieval pipelines
• Drive technical architecture decisions across your focus area — Product or InfoSec — and ensure high code quality and reliability
• Write scalable, production-ready code and take full ownership of outcomes end-to-end
• Define and track success metrics — from model performance to user satisfaction and adoption
• (InfoSec track) Design and enforce security architecture across our AI systems: data access controls, compliance frameworks, vulnerability management, and secure-by-default agent behavior. Preparing the product for AI InfoSec compliance certifications.
• (Product track) Own the architecture of our AI Agent product — Bayesian marketing-mix models, causal inference pipelines, data governance agents, and the Knowledge Graph that powers it all

What We're Looking For

• A catalyst for action with a relentless drive for execution — a doer who thrives on speed, takes absolute ownership, and is energized by a fast-paced environment
• Deep experience building AI/ML systems, ideally with LLMs in production — agents, retrieval, orchestration, evaluation
• Hands-on with modern AI tooling: prompt engineering, vector databases, Claude/Opus, Claude Code or similar agentic coding environments
• (InfoSec track) Strong background in security architecture, ideally in enterprise SaaS or AI systems — experience with compliance frameworks (SOC2, GDPR), access control design, and threat modeling
• (Product track) Experience with Bayesian modeling, causal inference, or knowledge graph design is a strong plus
• Strong product instincts — you think beyond models and love solving real user problems
• Clear communicator with strong English — comfortable leading technical discussions with clients and internal stakeholders
• Previous startup or fast-paced environment experience is a plus
• Available for a 6-day workweek with consistent overlap with US timezone (until 6pm PST)

What It's Like to Work Here

At Improvado, we're a collaborative and ambitious team that moves fast and learns even faster. We believe in:

• Velocity and speed of delivery
• Clear ownership and high trust
• Working on problems that matter
• Staying flexible while delivering high-quality work

What We Offer

• Fully remote work with overlap in U.S. time zones
• Competitive salary based on your experience and impact
• Relocation assistance to Latin America
• Modern AI tech stack and freedom to experiment
• 20 PTO days + U.S. holidays and extra days off
• Professional development reimbursement
• Stock options after the probation period