Improvado is an AI-powered marketing intelligence platform trusted by enterprise brands like ASUS, Activision, Docker, and H&R Block. We raised $34M Series A and are scaling fast — which means our infrastructure needs to be rock-solid. We're looking for a DevOps/SysOps engineer who takes ownership and keeps things running.

What you'll do

• Manage and evolve our cloud infrastructure on AWS/Azure (Kubernetes) - ensure cluster reliability: capacity planning, autoscaling, incident response, and post-mortems
• Design and architect scalable, reliable infrastructure to support AI-driven analytics and data processing at scale
• Build and maintain Helm charts, Terraform, and multi-environment setups
• Own monitoring and alerting across the stack (Prometheus/Mimir, Grafana, CloudWatch)
• Administer and optimize storages: PostgreSQL, ClickHouse, Redis
• Support message brokers: RabbitMQ, AWS SQS, Temporal
• Drive infrastructure security: secrets management, IAM policies, vulnerability scanning, and encryption
• Own network design, configuration — VPCs, subnets, firewalls, load balancers, VPNs
• Monitor and optimize cloud costs — identify waste, right-size resources, and report on spend efficiency
• Participate in on-call rotation

What we're looking for

• 5+ years in a DevOps/SRE role
• Solid hands-on experience with most of our stack (80%): AWS/Azure/GCP, Kubernetes (cluster design, capacity planning, and reliability at scale), Helm charts, CI/CD pipelines (GitHub CI), Terraform, PostgreSQL, ClickHouse, Redis, RabbitMQ, AWS SQS, Temporal, and monitoring/alerting stacks (Prometheus/Mimir, Grafana, CloudWatch)
• AI-assisted development in practice — actively uses Claude Code / agentic coding to ship, knows where AI-generated code needs validation
• Strong Linux fundamentals
• Bash and/or Python scripting
• Comfortable with ambiguity and high-velocity, fast-shifting priorities — we move like a startup, not a committee
• Detail-oriented and pedantic, with sharp attention to detail in high-volume, high-stakes systems — accountable and genuinely invested in the quality of your work
• EST timezone availability
• Fluency in English

Nice to have

• Golang or Python development background
• HashiStack: Vault, Packer
• ClickHouse administration
• Experience supporting data-intensive pipelines

What we offer

• Remote-first environment
• 20 days PTO + US holidays
• Optional relocation support to Latin America
• Modern AI-native tech stack
• Stock options
• Professional development reimbursement
• A genuinely fun, transparent startup culture